Terms

Payment

Malvern Smile Studio is a private dental practice and we respectfully ask that payment of accounts is to be paid at time of service, meaning if you receive treatment on that day, you will be expected to make payment on that day.

There may be procedures that are done over two or three appointments. Payments may be broken up in those instances to be paid over the course of treatment.

For your convenience we accept cash, credit card or eftpos cards as well as direct deposit from you mobile banking service. Hicaps claiming is also available.

Orthodontic payment plans are available inhouse.

Interest free payment plans are available through Mysmileplan / Openpay but must be organised before treatment commences.

Health fund Claiming

If you have dental cover through your health fund, we can claim electronically through HICAPS on your behalf to help obtain any reimbursement due to you. However, we remind you that your specific policy is an agreement between you and your health fund. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.

Electronic HICAPS claiming must be on the same day the service is provided, so if you forget your card you will need to pay the full account and then contact your health fund for your rebate.